Compliance Policy

At Mustard Seed Center for Growth LLC dba One Mind Family, we manage our activities in a responsible way governed by our standards of conduct. These guidelines are an extension of the organization’s values. They state expectations for how One Mind Family conducts itself to promote and protect integrity. We expect employees to comply with these standards.

Standards of Conduct

Relationships with Others

One Mind Family interacts with others in a sincere and authentic manner. We develop relationships based on honesty, fairness and trust. We act with dignity and respect and do not discriminate against individuals on the basis of race, color, gender/sex, religion, age, national origin, citizenship, disability, genetic information, marital status, veteran status, or any other legally protected status.

Compliance with Laws and Regulations

One Mind Family complies with laws and regulations applicable to it. We encourage employees to openly communicate concerns and report potential violations of applicable laws or regulations or the standards of conduct without fear of retaliation.

Employee Experience

One Mind Family strives to cultivate a work environment where employee’s uniqueness and the intrinsic worth of individuals is respected; where they are treated with dignity, respect, and compassion to foster a trusting work environment; where they are provided meaningful and holistic resources to live healthfully and practice safely; where employees are recognized and rewarded for their achievements; where they are provided with tools necessary to do jobs well; where everyone has the opportunity to develop skills and competencies and discover purpose; where policies and procedures foster fair, consistent, and equitable treatment. We continue to seek opportunities to recognize and bring our actions into the service of truth, respect, compassion, and justice.

Business and Ethical Practices and Confidentiality

One Mind Family is committed to ethical business conduct and integrity consistent with our culture. Employees must represent the organization accurately and honestly. They must not purposely defraud anyone – including other companies or the government – of money, property or services. Employees must also take all reasonable steps to preserve and protect One Mind Family by making prudent and effective use of resources, and properly and accurately reporting its financial condition.
 
Employees have access to a variety of confidential and personal records and data, including personally identifiable information, patient information, and trade secrets. Employees are expected to: maintain the confidentiality of nonpublic information; access, use and disclose confidential and personal information only for which they are authorized; keep confidential and personal information secure when not using the information; and refrain from discussing confidential and personal information with unauthorized personnel or outside sources. This expectation of confidentiality extends beyond employment at One Mind Family, and any use or disclosure of One Mind Family confidential or personal information by a former employee is strictly prohibited.

Conflicts of Interest

Employees are expected to act in a manner in the best interest of One Mind Family. They may not use positions to profit personally or assist others in profiting in any way at One Mind Family’s expense. In any situation where outside interests conflict with our organization’s interests, employees must disclose the conflict in accordance with internal policies.

Employee Voice

One Mind Family has a designated compliance leader. Employees can contact the compliance leader to report situations that may violate laws, standards of conduct or applicable policies. reported information will be treated confidentially. Note patient concerns related to billing or care received at One Mind Family should be directed to the billing or patient relations department at the location where care was received.